All orders are recorded in the order in which they are accepted and allocated according to available stock and delivery possibilities at the time, without any further commitment on our part as regards lead time. Cases of force majeure (war, general and partial strikes or lock-outs, epidemics, operating accidents, fire, shortage of labour or raw materials, etc.) release the sellers from any liability whatsoever regarding the fulfilment of their commitments.
We reserve the right to demand deposits or guarantees from our customers at any time.
All orders are placed on an EXW (exworks) basis. No goods will be taken back unless written agreement has been given, and then only if they are returned to us freight paid an d undamaged.
In the event of death, bankruptcy, incapacity, suspension of payment, dissolution or change of company, or default in payment of a single delivery, or nonobservance of the special terms of payment, we reserve the right either to rescind the contract or to suspend delivery and, in any event, to demand immediate payment for all goods delivered. We also reserve the right, in all the cases listed above, to require the return of the goods.
All claims relating to goods delivered which are not lodged within 2 days of the date of dispatch of the invoice will no longer be accepted. Our invoices are always payable to our head office at 6, Rue de l’industrie - 1400 Nivelles Belgium, in advance, unless otherwise agreed.
In the event of non-payment in cash or on the due date set in accordance with a specific, written and formal stipulation, the purchaser will be liable, automatically and without prior notice, to pay conventional interest of 12%. In the event of non-payment of the invoice within 30 days of its due date, the invoice will be automatically increased by 15%, with a minimum of €250, by way of damages fixed on a lump-sum basis and by mutual agreement for the prejudice resulting from late performance of the payment obligation, and this independently of the aforementioned conventional interest and any legal costs.
The purchaser shall be solely responsible for any declaration and payment relating to import or export in the country of destination, unless otherwise expressly agreed in writing. All taxes, excise duties, eco-taxes, environmental contributions or other levies applicable in the country of destination, different from those in force in Belgium (the country of dispatch), shall be borne solely and entirely by the purchaser.
Delivered goods remain the property of Planet Foods until they have been paid for. Disputes falling within the competence of the Justice of the Peace shall be brought exclusively before the Justice of the Peace of Nivelles. Any other disputes will be settled exclusively by the Courts of Nivelles. Any agreement does not constitute a waiver of the attribution of jurisdiction or of the other provisions of these general terms and conditions of sale.
These terms and conditions are subject to Belgian law.
In case of explanation to the content and purpose of these terms and conditions, the Belgian text prevails.
As part of your order, Planet Foods may process some of your personal data. Planet Foods will process this data in full compliance with the legislation applicable to the protection of personal data and the European Regulation 2016/679 of April 27, 2016 ("RGPD"). In this context, Planet Foods has adopted a Privacy Policy, which you undertake to read. Planet Foods undertakes in any case to respect and to ensure that its employees and agents respect the principles set out in the Privacy Policy regarding personal data that it may be required to process. Any questions you may have concerning the registration and processing of your data can be addressed to the following address: admin@planet-foods.com.
